How to Add DNS Records for Email Authentication
Introduction
To send emails from your custom domain through Cue, your domain needs to be verified. This involves adding three CNAME records to your domain's DNS settings. These records authenticate your emails (SPF and DKIM) so they appear as verified and come directly from your company address.
If you're not sure how to do this yourself, you can forward the email provided in the Cue setup wizard to your IT administrator.
What You'll Need to Add
Cue will provide you with three CNAME records during setup:
| Record Type | Host (Name) | Points To (Value) |
|---|---|---|
| CNAME | em123.yourdomain.com | cue.email.stage.cuedesk.com |
| CNAME | s1._domainkey.yourdomain.com | s1._domainkey.email.stage.cuedesk.com |
| CNAME | s2._domainkey.yourdomain.com | s2._domainkey.email.stage.cuedesk.com |
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Note: The actual values will be unique to your workspace and provided during setup.
Find Your Domain Registrar
Select your domain registrar below for instructions on how to add CNAME records:
| Registrar | Help Guide |
|---|---|
| GoDaddy | Manage DNS Records |
| Namecheap | How to Add TXT/SPF/DKIM/DMARC Records |
| Squarespace (incl. Google Domains) | Adding DNS Records to Your Domain |
| Wix | Adding or Updating TXT Records |
| IONOS (1&1) | DNS Settings |
| Cloudflare | Manage DNS Records |
| Hostinger | How to Manage DNS Records |
| Porkbun | How to Edit DNS Records |
| NameSilo | DNS Manager |
| Dynadot | How to Add a DNS Record |
| Hover | Managing DNS Records |
| OVH | Edit DNS Zone |
| Name.com | Adding a TXT Record |
| Amazon Route 53 | Creating Resource Record Sets |
| Alibaba Cloud | Add a DNS Record |
| Gandi | DNS Records |
| Network Solutions | DNS Management |
| Bluehost | DNS Management |
| GMO (Onamae.com) | DNS Guide |