AI Agents

• Creating an AI Agent

• Getting Started with AI Agents: Setup, Prompt Writing, and Training Tips

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Broadcasts

• Sending a WhatsApp Broadcast

• Best Practices for sending Broadcasts

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Flows

• Build chatbots with Flows

• Resolution flows for Live Chat

• Using Properties in Flows

• Using Functions in Flows

• Dynamic Ticket Assignment

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General

• How to add users to your Cue workspace

• Manage your notifications

• Navigating Your Dashboard

• Live Chat Notifications

• Setting up Single Sign-On (SSO)

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Integrations

• Syncing conversation history with CRMs and other apps

• HubSpot Integration Guide

• Slack Integration Guide

• Salesforce Integration Guide

• Google Sheets Integration Guide

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Live Chat

• Getting started with Live Chat

• Setting up Live Chat

• Creating and using Quick Replies

• Resolution flows for Live Chat

• Getting Familiar with the Inbox

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Meta

• Best Practices for sending Broadcasts

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Web Chat

• Getting started with Web Chat

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WhatsApp

• Business API vs. Business App

• Verifying your business on WhatsApp

• What is the WhatsApp Business API?

• Getting started with WhatsApp Templates

• Setting up a widget

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Workspace

• How to Export Message Data

• Navigating Your Dashboard

• Getting started with Contacts

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