Setting up Live Chat

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Step-by-step interactive guide:

Follow this link for a step-by-step interactive guide on how to use our system.

In order to set up Live Chat in your Cue workspace, you can a create flow to:

  1. Respond to a user's first message
  2. Create an ticket for the Inbox
  3. Transfer the user's session to Live Chat

Below is a video that will show you how to set up a flow to create tickets, assign specific tickets to different teams and set up Out of Office messages.