Live Chat

Live Chat Notifications

This guide explains how to personalise your notifications for your

Tagging tickets

Agents and Workspace owners can add tags to a ticket

Getting Familiar with the Inbox

Here are some tips to help you with managing your

Resolution flows for Live Chat

Step-by-step interactive guide: Follow this link for a step-by-step interactive

Creating and using Quick Replies

Quick Replies allow you to create pre-written messages that are

Setting up Live Chat

Step-by-step interactive guide: Follow this link for a step-by-step interactive

Getting started with Live Chat

The Cue Inbox allows you to chat with customers on